Tier points are used to determine membership status. Any other use may result in immediate revocation and loss of any outstanding rewards and privileges. It may not be used by any other party and is to be used in accordance with all Eagle Mountain Casino policies. Rewards card are for the sole use of the individual to whom it was issued. However, any guest found committing fraudulent activity may result in immediate revocation and loss of any outstanding rewards and privileges. Lost or stolen cards should be reported immediately. Accounts with 6 months inactivity will be considered inactive and all points and comps will be zeroed out. Management reserves the right to adjust any point balance resulting from malfunctions, operational errors and/or fraud. Eagle Mountain Casino is not responsible for untracked play due to player negligence or improper insertion of rewards card. Membership benefits and points are non-transferable. Valid government photo identification must be provided for all transactions or changes to account.į. Valid government photo identification is required when applying for membership.Į. Use of this rewards card indicates acceptance of all terms and conditions associated with Legacy Rewards.ĭ. I'll never spend another dime at a place where you are treated like cattle.A. What kind of customer service is that? Zero!!! I had a reservation set up for this September, I cancelled it. If you buy a bottle of water there, you can't bring that into the pool area either. In fact, there's a vending machine right by the door to the pool.

Doesn't matter that you bought the coffee in the lobby. WRONG AGAIN! They don't allow 'outside food or beverages' in the pool area. Last straw: if you buy a coffee at the coffee shop in the lobby and plan to go to the pool when it opens at 10 to enjoy your coffee and try to beat the crowd, NOPE. Then you wake up on Saturday grab breakfast, head to the pool, if the weather is nice, it will be PACKED!!! There won't be a single chair left by 11:30 or for the rest of the day. They close the pool at 'dusk' which basically means as soon as possible once it starts getting dark. If you are local and work on a Friday, get home, pack head over, check in and grab a bite hoping to watch the sun set by the pool, think again. We spent the weekend a easily dropped $1000 on the room, food, drinks and concert tickets. They sell so many day passes to local residents that you won't find a chair or space to put your things if you get there from noon onward if it's a busy day. If you're a hotel guest, don't expect to enjoy the pool.

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